The world's leading international event for senior and aspiring Administrative Professionals and Executive Assistants comes to United States for the first time in November 2017.
Featuring eleven of the most inspiring and internationally renowned trainers for the Administrative Profession.
Prefer to attend Executive Secretary LIVE in London, Johannesburg, Auckland or Dubai?
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Washington DCThe Watergate Hotel
10 & 11 November2017
11 SpeakersFeaturing the best line-up of speakers for Assistants
Limited ticketsOnly 300 tickets available Book now to avoid disappointment
The leading international event for senior and aspiring Administrative Professionals and Executive Assistants comes to Washington DC in November 2017.
Featuring the best line-up of speakers for Assistants anywhere in the world this year - eleven of the world’s most inspiring and internationally renowned trainers.
Vickie Sokol Evans
The world’s top Microsoft Certified Trainer for productivity
Former White House Director of Events
CEO and Founder of All Things Admin
World class trainer, best selling author & creator of BakerWrite
South Africa's internationally renowned rock star trainer
Globally recognised authority on the role of the Assistant
Founder and CEO of Office Dynamics International
Pitman Assistant of the Year 2015
One of the most respected voices in the profession
Co-owner of Admin to Admin
Your host, CEO & Publisher of Executive Secretary Magazine
Vickie Sokol EvansMicrosoft Certified Trainer, Vickie Evans has a passion for empowering (and entertaining) business users to save time and deliver better results faster and for helping organizations see a higher ROI on their technology investment.
She is the author of the bestselling “100 Tips” series for both PC & Mac and has trained and coached professionals around the world, delivering thousands of time-saving presentations, classes and webinars to Fortune 100 companies, government agencies, law firms, hospitals, professional groups and individuals.
Having studied improv comedy in New York, Dallas and Austin, Vickie is highly engaging and adaptable during her sessions so that attendees end up learning MORE than what they expected.
She has trained Bill Gates' team of Assistants how to most effectively use Microsoft for their day to day roles.
Our feedback forms always rate Vickie as our most requested return trainer and she even had a marriage proposal from one of the EAs at LIVE last year.
Sample Client List: American Airlines, Apollo, bgC3 (Bill Gates), Campbell Soup Company, Dell, eBay, Hillshire Brands, HP, KKR, MasterCard, Miami Children’s Hospital, Microsoft, The New York Times, Starbucks, Westminster Abbey, and many more!
Click here and BOOK NOW TO SEE Vickie Sokol Evans at Executive Secretary LIVE
Julie PerrineJulie Perrine, CAP-OM, MBTI Certified, is an administrative expert, trainer, motivational speaker, and author. She is the founder and CEO of All Things Admin, a company dedicated to developing and providing breakthrough products, training, mentoring, and resources for administrative professionals worldwide.
Julie has more than 20 years of experience in the administrative profession spanning several industries and serving in corporate and startup settings. Julie has created several innovative tools and programs for administrative professionals including the Administrative Procedures Toolkit, Kick-Start Creating Your Administrative Procedures Binder Course, Professional Portfolio Builder, e-Portfolio Builder, and the Success Builder Series. She is also the author of The Innovative Admin: Unleash the Power of Innovation In Your Administrative Career (book), The Organized Admin and 5 Simple Steps to Creating Your Administrative Procedures Binder (e-book).
Click here and BOOK NOW TO SEE Julie Perrine at Executive Secretary LIVE
KEYNOTE: Laura SchwartzThe White House Years
Laura Schwartz, the Director of Events for the Clinton Administration, created and executed more than 1,000 White House events including State arrival ceremonies and dinners, America’s Millennium Celebration and NATO’s 50th Anniversary. While producing the President’s events on the world stage, Laura demonstrated the ability to inspire a nation and the world through powerful productions. She arrived at the White House, with no political connections, at just 19 years of age as a volunteer answering phones in the press office. Immediately proving her value, Laura climbed her way up the ranks to Staff Assistant, the Midwest Press Secretary, the Director of Television, and ultimately, the White House Director of Events. Following the administration, Laura travelled the world with Former President Clinton for the Global Initiative.
Professional Speaker, EMCEE And Interviewer
Laura has been taking her empowering presentations to stages across the world since 2001 and is well known for her dynamic keynotes and as a mistress of ceremonies for multi-day conferences and events. Whether addressing an intimate gathering of 30 or a crowd of 30,000, Laura captivates audiences with her positive energy, expertise and enthusiasm. Laura has received high marks for her work as emcee for many prominent corporations including Hewlett Packard, Microsoft, Mercedes Benz, Cathay Pacific, HSBC, BlackRock, Pacific Life, MACY’S, Hilton Worldwide, Oprah Winfrey Network, Hyatt, PepsiCo, Coldwell Banker, Asembia Pharmaceutical and more.
Laura’s Book: Eat, Drink & Succeed
In “Eat, Drink & Succeed!” Laura shares the secrets to building powerful, effective partnerships in our companies, communities and beyond, adding color with personal anecdotes from her life and White House years. Through her acclaimed speaking series, she takes those same details to stages, boardrooms, classrooms and ballrooms around the world empowering, motivating and inspiring each audience to Eat, Drink & Succeed!
Laura’s nonpartisan commentary is well respected both domestically and internationally. She is a regular guest host for Larry King on “Larry King’s Politicking” and is an international television commentator speaking about leadership, networking and world events. She was the on-air political contributor for Fox News Channel from 2004 to 2007, covered the 2008 presidential campaign for “The CBS Early Show” on CBS, a regular on Sir David Frost’s “Frost Over the World,” and the special correspondent to “Larry King Live” at CNN for the 2008 Presidential Elections. Today, Laura appears on the “BBC World News,” China’s CCTV and the BBC. For more on Laura’s work visit her YouTube channel and recent appearances here.
Honors And Board Involvement
Laura is widely recognized for her civic, philanthropic and professional leadership and is humbled to have won numerous awards and accolades. In 2015, Laura was the first American woman to be featured as the cover story of The UAE’s leading entrepreneurial magazine and appeared as a featured contributing writer to Fast Company magazine. She has been recognized by various magazines; named one of the Best Keynote Speakers by Meetings and Conventions magazine, as well as by Successful Meetings magazine. She was also featured in The Meeting Professional magazine of MPI, named an “Elle Boss” by Elle magazine and featured in Glamour and Marie Claire. She serves on the boards of the American Heart Association, the Clean the World Foundation and Common Threads. She was named one of the “100 Most Influential Women in Chicargo” by Today’s Chicago Woman magazine and named one of Chicago’s “Most Bold and Beautiful” by Chicago magazine for her community involvement. In 2009, the prestigious Oxford Union in England invited Laura to speak on the Foreign Policy Legacy of the United States and the role of Women in the World.
Laura is a proud member of the National Speakers Association (NSA), Meeting Professionals International (MPI) and the International Live Events Association (ILEA).
She travels extensively both domestically and internationally to work with Fortune 500 companies, independent businesses, industry associations, universities and non-profit organizations, motivating people from all over the world to reach their fullest potential!
Click here and BOOK NOW TO SEE Laura Schwartz at Executive Secretary LIVE
Heather BakerHeather Baker had more than 20 years’ experience as a secretary and PA before setting up Baker Thompson Associates Limited in 2000.
Her corporate career took her to France for five years – working for the Commercial Director of cognac producer, Hine; her next move was to world-class pharmaceutical manufacturer ICI – now AstraZeneca; latterly Heather was PA to the MD of Granada Media operating between the company’s offices in London and Manchester during a period of great change in broadcasting.
She now travels the world working with large and small companies enabling their PAs, receptionists and front-line administrative staff to perform more effectively.
Heather is also a best selling author and creator of the BakerWrite speed writing system.
She is the best-selling author of three business communications books which are available in hard copy or as electronic versions.
Her first book,"Speedwriting" was published when her BakerWrite speedwriting system became so very popular. It was then picked up by Pitman Training and they used Heather's book to offer BakerWrite speedwriting in all their UK franchises.
There are now many other licensed BakerWrite training providers around the world.
Her other two equally successful books are on Minute Taking and Successful Business Writing.
Click here and BOOK NOW TO SEE Heather Baker at Executive Secretary LIVE
Joan BurgeJoan Burge is known as the red-lipstick-wearing “Rock Star” of administrative and executive assistant training and a successful entrepreneur who created a unique business niche by founding a movement to help administrators see themselves as professionals so they could excel in business.
Joan is an accomplished author, writer, speaker, consultant and corporate trainer after 23+ years of hard work, dedication, and sheer “No is not an option” attitude.
In 1990, she created a business in an untapped niche, overcoming monumental obstacles involving corporations’ and managers’ attitudes, prejudices and stereotypes about executive assistants and administrative professionals. She dedicated herself to inspiring excellence and encouraging administrative professionals to reach for the stars! Her company, Office Dynamics International, is a global industry leader which offers a broad range of solutions and providing high-performance, sophisticated executive and administrative assistant training, and coaching.
One thing is clear: executive assistants, their executives, HR business partners, administrators, and managers have come to rely on Office Dynamics International, because “only Joan is Joan.” Joan Burge is an original; the foremost expert in the demanding field of management support. She put in the hard work and high investment required to earn the reputational excellence and uncompromising trust of leaders in business. She illuminates through her empowering teaching, building better work relationships between executives and their assistants.
Joan Burge’s never-ending quest to provide top-notch educational programs has earned the respect of premier clients like Cisco Systems, AT&T, Kindred Healthcare, The Boeing Co., Humana Inc., Sunoco, Nokia, Procter & Gamble, Nationwide Insurance, and Chevron.
Joan is best known for her highly-acclaimed Star Achievement Series® course which promotes “Star Performance” among executive assistants and administrative staff. This flagship training program has inspired thousands of administrative professionals to achieve excellence.
She is the creator and host of the Annual Conference for Administrative Excellence™ (started in 1993); the World Class Assistant™ Certification course; Mastering Exceptional Self-Leadership Certification course; and more than 40 customized workshops and seminars for executive and administrative assistants. She created several educational video series for assistants including 26 Weeks to Administrative Excellence, Reality Check, AdminologyTM and Now Is the Time.
Joan has authored four groundbreaking books for administrative professionals including the 2012 hot new release and Amazon Best Seller – Who Took My Pen … Again? Secrets from Dynamic Executive Assistants. Her administrative career “bibles” entitled Become an Inner Circle Assistant and Underneath It All continue to be favorites among executive and administrative assistants worldwide.
She is a member of the American Society for Training & Development, National Speakers Association Las Vegas Chapter, Society for Human Resource Management, and Las Vegas Chamber of Commerce.
Click here and BOOK NOW TO SEE Joan Burge at Executive Secretary LIVE
Anel MartinThere is no doubt that Anel Martin is currently one of the world’s best Assistant trainers, consistently hitting the top spot on feedback ratings at conferences across the globe. An experienced presenter, EMCEE, facilitator and coach, Anel has had the privilege of working internationally with Assistants from 24 different countries.
She is a Certified Master Office Professional with 15 years' corporate experience as an assistant for C-Level executives and is CAP-OM certified.
Anel Martin was finalist in the National Office Professional of the Year 2009, PA of the Year 2011 and Pitman’s Super Achiever PA of the Year Finalist 2013.
She covers a multitude of topics but firmly believes in speaking from the heart about topics she has expertise and practical experience in. Dynamic, knowledgeable and fun to watch, Anel is also a coach and a skillful mentor who is passionate about the potential of others and helping them achieve their best life with self-directed learning.
Her first book, The Executive Secretary Guide to Building a Powerful Personal Brand has just been published by Marcham Publishing.
Click here and BOOK NOW TO SEE Anel Martin at Executive Secretary LIVE
Eth LloydTruly inspirational, Eth holds a Master’s in Education where her research looked at the professional development opportunities and career pathways of administrative professionals from their perspective. She has worked specifically with administrative professionals to support them gaining New Zealand national qualifications in Business Administration and First Line Management and enhancing their career opportunities. Recently she has been working voluntarily in Samoa using her administration skills and knowledge to set up a secretariat for a membership organisation and to train local administrators.
Click here and BOOK NOW TO SEE Eth Lloyd at Executive Secretary LIVE
Florence KatonoPitman SuperAchiever ‘PA of the Year’ 2015
Florence was given an impressive accolade from the judges of Pitman's PA of the Year Award as “top of a very strong group of professional candidates from all over the world”. She joins our speaker lineup for 2016 with a line of incredible achievements under her belt.
Senior Administrative Assistant at the Bank of Uganda, Florence acknowledges that the award has not only been internally gratifying but also a springboard to tell the world the beautiful story of administrative professionals.
During her tenure, she played a key role in uplifting the administrative profession through speaking engagements including an interview with NTV Uganda on the changing role of the PA. Florence is now the Publicity Secretary of the Bank of Uganda Administrative Assistants Association (BUAA), the Strategy Champion for Administrative Assistants category at the Bank AND founder of Proudly Admin Uganda, an online PA network. Remaining humble, under an impressive array of work commitments, Florence is also mother to two adorable girls.
Click here and BOOK NOW TO SEE Florence Katono at Executive Secretary LIVE
Bonnie Low-KramenBonnie Low-Kramen is a Jersey girl whose voice is one of the most respected in the profession. With honesty and humor, she pulls the curtain back on a career that is glamorized and misunderstood. She is known for her passionate commitment to professional assistants and to affecting positive change in the workplace believing that the way to do this is through education and training of both assistants and managers. Both groups are the backbone of business and as such, are deserving of professional development in the form of training.
For 25 years, Bonnie worked in show business as the personal assistant to actors Olympia Dukakis and Louis Zorich. One of her biggest accomplishments was surviving 1988 which was the year Olympia won the Oscar for Moonstruck, Michael Dukakis ran for the presidency, and Bonnie gave birth to her son Adam…and all without a computer or a cell phone.
Seeing there were so few resources for assistants, she authored the book, Be the Ultimate Assistant: A celebrity assistant’s secrets to working with any high-powered employer. Her articles on workplace issues affecting professional assistants are widely published. Bonnie is a co-founder of the professional association New York Celebrity Assistants (NYCA) and works to build positive collaborations and networks between assistants around the world.
A New Jersey native and Rutgers University graduate, Bonnie is a popular speaker at conferences around the world, on her quest to set the record straight.
Click here and BOOK NOW TO SEE Bonnie Low-Kramen at Executive Secretary LIVE
Lisa OlsenLisa advocates continuous learning and encourages administrative professionals to expand their potential, take initiative and engage in being “relationship engineers.”
She is currently the Executive Assistant to the CEO/Clerk of the Board at the Sacramento Area Council of Governments, a metropolitan planning organization. She is the co-owner of Admin to Admin, presenting fresh, stimulating and creative one day educational events for assistants.
Lisa taught at the junior college level and developed the curriculum for the Administrative Professional Certificate program. She is a past member of the Advisory Council for the Administrative Professionals Conference and a repeat presenter at the IAAP International Forum, Behind Every Leader conferences, CA Women’s Conferences and the Office Dynamics Annual Forum where she is a Certified Trainer for Star Achievement and World Class Assistant courses.
As a faculty member for the Especially for Youth program sponsored by Brigham Young University, she facilitates summer workshops for youth age 14-18 on leadership, integrity, spiritual growth and family values.
Click here and BOOK NOW TO SEE Lisa Olsen at Executive Secretary LIVE
Lucy BrazierLucy Brazier is one of the world’s leading authorities on the administrative profession.
As CEO of Marcham Publishing, specialist publishers of Executive Secretary Magazine – a global training magazine dedicated to the professional development needs of senior and aspiring administrative professionals - Lucy works with the best trainers of Executive Assistants from around the world to deliver the most up to date and current training in the market.
Her passion is for the Assistant role to be truly recognised as a career and not just a job. Her formidable training expertise and speaking style have given her opportunities to train, present and Chair in over 45 countries at over 400 events including Chairing the 2015 World Administrator Summit in Papua New Guinea. This has created much needed discussions from encouraging Executive Assistants in Blue Chip companies to work towards becoming centres of excellence within their companies, to explaining why college students should see the Assistant role as proper profession with a career path.
Lucy has a unique overview of the role and where it is heading. With access to the most forward thinking, passionate and knowledgeable trainers in the world as well as personally meeting and speaking to literally thousands of Assistants over the last five years, Lucy’s knowledge of the market and what Assistants all over the world are facing on a day to day basis are second to none.
In 2016 Lucy was awarded the YPA Special Award 'International Ambassador for the PA Profession' and in 2015 the ‘PA Contributor of the Year Award’ by Office*. The magazine has been a finalist in the PPA Business Magazine of the Year Award, the PPA Media Brand of the Year Award and the PA-Assist Members Awards.
Lucy runs a LinkedIn group for assistants which currently has over 44,000 international members who share information, network and learn. She also launched #adminchat in January 2012 – a weekly free training session presented on Twitter and hosted by a different world-class trainer every week. Now boasting an average of over 3,000 attendees a week, #adminchat is a manifestation of Lucy’s commitment to providing the very best training to assistants all over the world.
Lucy has been a Publisher and Events Organiser for 29 years. Lucy has previously worked as a Publishing Director for Wilmington PLC, and has managed a team based in Singapore, New York, Germany & London responsible for 13 magazines, 12 international conferences, awards, trade show attendance and marketing for EMAP. Other companies worked for include The Times, The Independent, Centaur Communications and Glass's Guide.
Click here and BOOK NOW TO SEE Lucy Brazier at Executive Secretary LIVE
Benefits of Attending
If you only attend one event this year, then this is the event you should attend. Executive Secretary LIVE features your favourite Executive Secretary Magazine authors, together in Washington DC for two days only.
11 world-class speakers are flying in not just to motivate and inspire you, but to provide essential training that will boost your knowledge, skills and productivity. Executive Secretary LIVE is two days filled with a packed conference agenda, an innovative practical training day and great networking opportunities.
Delegates will leave the event with a plethora of practical tips, as well as immediately actionable ideas to increase productivity and impress. But above all, we want to inspire you to go back to your businesses and use what you have learned to add new dimensions to your role. We hope you will agree that we have put together a programme that is a mixture of both the inspirational and practical.
Click here to read more...Executive Secretary LIVE will give you a unique opportunity to learn from the best. You will discover proven timesaving techniques that will free up your time to make you more productive. You will implement effective strategies to align your role and the business’s needs in ways that will reduce costs and improve performance.
The content of this event directly supports making smarter use of your resources (people, process & technology) to deliver higher quality service. It is extremely good value for the level of intensive education. Over the two days, you will have access to:
Two half day Masterclasses – "Office Systems & Procedures: The Admin’s Ultimate Power Tools for Efficiency and Productivity" and "Be the Ultimate Assistant", focused on both the soft and hard skills necessary to excel as an Assistant. Julie Perrine, Bonnie Low-Kramen and Vickie Sokol Evans are the leading trainers and presenters for Assistants on their subjects in the world.
A keynote presentation from Laura Schwartz, Former Special Assistant to Bill Clinton and the White House Director of Events for the Clinton Administration.
Case studies that will provide visibility to lessons learnt – so that you can avoid as many of the pitfalls as possible.
Practical presentations that will highlight best practice, current research findings and advanced approaches from the world’s top industry experts and thought leaders for Administrative Professionals.
Discover the latest products, meet new suppliers and encounter some great services in the exhibition area - including the bookstore and book signing sessions with the authors who are presenting.
A Delegate Pack to take away, packed with workbooks, presentations and useful information to support the topics covered over the two days which can be brought back to the office and shared with your peers. 98% of last year’s attendees in London said the delegate pack was exceptional or excellent.
In addition to the above benefits, there will be many networking opportunities including a Welcome Reception and a Gala Dinner. These will offer the opportunity to meet other senior administrative professionals. They will provide access to a wealth of shared knowledge and an opportunity to understand how others tackle common challenges. It will also likely lead to future contact that will provide ongoing benefits. The average number of years of experience in the field at London's event was 18. Attendees came from 24 different countries.
Providing content under one roof, the Executive Secretary LIVE 2017 Conference offers countless educational opportunities. It is likely that you would need to attend dozens of webinars and training sessions to achieve the same level of learning available at this one event.
Want to attend but unsure how to make the business case?Email firstname.lastname@example.org and we will send an easy letter template to fill in and take to your company which explains the value that they will get from allowing you to attend.
Click the articles below from some of the world’s top trainers for Assistants, published in Executive Secretary Magazine on how to ask for training and why it is so important for your career to do so.
"Getting to Yes! - Gaining Support for Training" by Joan Burge
"Gaining Support From Your Employer to Invest in Your Professional Development" by Eth Lloyd
"Your Training Business Case" by Julie Perrine
Need a PDF Brochure of this information?Just email email@example.com and we will send a PDF brochure that you can put in front of your Executive or HR department to help make the case for you, and your fellow Assistants to attend.
Please note that if you buy three tickets, you get the fourth for free.
We also offer special group rates for more than 12 Assistants. For more details please email firstname.lastname@example.org
‘Be the Ultimate Assistant Workshop’ presented by the inspirational Bonnie Low-Kramen PLUS BONUS SESSION from Microsoft Office Master Instructor, Vickie Sokol EvansThis highly interactive and jam-packed workshop is geared towards Personal Assistants, Executive Assistants, and future PA’s of every level-whether you are a seasoned expert looking to perfect your skills or an entry level PA looking to break into the industry. The class is designed to develop and fine-tune the mindset, confidence, and tools needed to succeed with the most demanding employer. It will focus on both the soft and hard skills necessary to excel as a PA including; communication skills, organization techniques, problem-solving strategies, and career management.
Having been fortunate enough to see Vickie Sokol Evans in action at numerous events in the last five years, and discovered that it is not just marketing hype, and that the tips she offers are truly jaw-dropping (I literally watched the audience gasp & their jaws fell open when they realised the amount of time she had just freed up) I have asked her to join Bonnie Low-Kramen on the morning of Friday 19th February to add some of her content to the workshop.
If you use Microsoft Office on either PC or Mac this is a MUST ATTEND workshop. To not attend would be a criminal waste of an opportunity to see a trainer who is undoubtedly one of the best Master Microsoft Trainers in the world right now. Bonnie & Vickie’s ‘Be the Ultimate Assistant’ workshop is one of the best courses available anywhere in the world. They currently tour the world training Assistants. This half day taster session has been specially developed for Executive Secretary LIVE.
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Office Systems & Procedures: The Admin’s Ultimate Power Tools for Efficiency and Productivity - half day masterclass - Julie Perrine - PLUS our now legendary 30 in 30 BONUS SESSION from Lisa OlsenAre you feeling overwhelmed in your job? Could you benefit from reliable systems for time and workload management? Do you lack documented procedures of daily tasks for easy reference and cross training?
If you answered “yes” to any of these questions, then join All Things Admin Founder (and procedures pro!) Julie Perrine for this masterclass on office systems and procedures!
Effective systems and procedures are an admin’s ultimate power tools. They allow you to do more with less, and work smarter, not harder. They’re also the key to streamlining workflow and improving office operations, keeping the office running smoothly, and building credibility, trust, and confidence in those you support.
Systems and procedures are applicable and useful to many areas of your admin career and beyond, including:
· Meeting and event planning
· Project management
· Travel planning
· Strategic career planning
· Health and wellness
This master class will teach you how to create and utilize systems and procedures that work in all of these areas! Some session highlights include:
· The difference between procedures and systems, and why both are necessary.
· Identifying where you need systems and procedures.
· Creating effective systems and procedures to streamline your work.
· Implementing and troubleshooting your systems and procedures.
· The keys to making systems and procedures work for you.
· Five core systems your office needs to be efficient.
· Five simple steps to get you started on creating your procedures.
· The appropriate items to include in a procedures binder.
· How to fast track your procedures with a few key templates.
And much more!
You’ll also get an inside look at some of the exact systems and procedures Julie and the All Things Admin team use to stay organized and productive!
With effective systems and procedures in place, you can navigate unexpected changes and absences, find support and resources quicker, keep yourself and those you support organized, and bring calm to the chaos that surrounds you. Join Julie for this master class to learn how to do all of the above and optimize your effectiveness at work and beyond!
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The Art of Communication
Heather Baker, World class trainer, best selling author & creator of BakerWriteOur session will enable you to become more aware of the power of communication and give you proven techniques to build successful relationships at all levels with outstanding confidence and assertiveness skills.
Heather will show you ways to exceed managers’ expectations, neuro-linguistic programming practices and you will also learn how to create professional, effective and persuasive written communications.
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Tips from the Top
Florence Katano, Pitman Assistant of the Year 2015 & Publicity Secretary of the Bank of Uganda Administrative Assistants Association (BUAA)Florence Katano reveals the secrets of her phenomenal career: a career that has taken her from a childhood in Namumira, Mukono district, Uganda to winning the Pitman PA of the Year award in 2015, ranking her as the best Assistant in the world. Senior Administrative Assistant with Bank of Uganda, Publicity Secretary of the Bank of Uganda Administrative Assistants Association (BUAA) and the Strategy Champion for Administrative Assistants category in the Bank, Florence has also founded an Association for Assistants in Uganda.
Florence will share her story and career advice for getting to the top of your profession and staying there.
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Setting Healthy Boundaries in the Workplace, 7 Sure-Fire Tips for Assistants Who Want To Be More Assertive
Joan Burge, Founder and CEO of Office Dynamics InternationalThere’s a common mindset that too many administrative professionals fall victim to: It’s the one that tells us to stay quiet, don’t be pushy, always say “yes” because “no” isn’t allowed. We’re trained to support others and, all too often, that means we fail to support ourselves.
On the other hand, some assistants take it to the other extreme. They try too hard to assert themselves and become aggressive. They end up stepping on toes, harming their professional reputation and even their career.
Being an assertive assistant requires a delicate balance of skills. Joan Burge, founder and CEO of Office Dynamics, has mastered the techniques through years of practice and real-world experience, and she’s sharing her wisdom with you. In this educational one-hour webinar, you’ll gain the confidence and know-how required to speak up and stand out. You’ll never again feel like a doormat, and you’ll no longer worry about going too far. You’ll find that perfect place of power—where you’re able to support the needs of your executive without sacrificing yourself in the process.
As an attendee, you will learn:
• How to evaluate your current communication and boundary-setting style so you can build on your strengths and address areas for improvement.
• Why assertiveness in the workplace matters, especially for assistants, how it benefits you and what it really means. (Hint: It’s often totally misunderstood!)
• How to recognize and minimize the risk involved so your message is received and your professional image remains in tact.
• How to appropriately set limits, voice your ideas and opinions, and articulate your needs using thoughtful, diplomatic communication techniques.
• 7 essential action steps for becoming a more assertive assistant. (You’ll hear tons of examples and learn specific language to use in common challenging workplace situations.)
Click here to BOOK NOW
Inspirational Advancement, Professional Development & Career Pathways
Eth Lloyd, Globally recognised authority on the role of the AssistantTruly inspirational, Eth holds a Masters in Education where her research looked at the professional development opportunities and career pathways of administrative professionals from their perspective. She has worked specifically with administrative professionals to support them gaining New Zealand national qualifications in Business Administration and First Line Management and enhancing their career opportunities. Recently she has been working voluntarily in Samoa using her administration skills and knowledge to set up a secretariat for a membership organisation and to train local administrators.
Click here to BOOK NOW
Excellence in action - Building a powerful brand
Anel Martin, South Africa's internationally renowned rock star trainerWe all understand what a brand is, but most of us do not know how it applies to us as office professionals or human beings. Brands are the way we identify companies and organisations. It is their colour, logo and often their slogan. But there is a far bigger concept at work here!
Your brand is what customers believe and invest in, it is a symbol of what you are and what you stand for, and it encourages confidence. With this session Anel will help you to define your personal brand and provide tips and guidance in order to market and apply your brand correctly.
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Timesaving (and jaw-dropping) productivity tips using Windows 7 & Office 2010 (PC*)
Vickie Sokol Evans, The world’s top (and most engaging) Microsoft Certified Trainer for productivityAre you overwhelmed by the work on your plate that can’t be delegated to anyone else? Do you feel like it takes too long to get things done in Excel, Word or PowerPoint, but you don’t have the time to learn the shortcuts and new features? Or have you ever thought to yourself, “There’s got to be an easier way?” More often than not, you are right! There is an easier and FASTER way. In this engaging Jerry Maguire-inspired session, discover quick and easy tips and tricks in Word, Excel, PowerPoint (and more) to learn…
· How to instantly format long documents in Word that just might make you cry
· Secrets to adding and manipulating data in Excel
· Simple ways to manage and organize content in PowerPoint to keep you from going insane, and more…
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KEYNOTE: Eat, Drink & Succeed!
Laura Schwartz, Former Special Assistant to Bill Clinton and the White House Director of Events for the Clinton AdministrationLaura Schwartz, the White House Director of Events for the Clinton Administration, created and executed more than 1,000 White House events including State arrival ceremonies and dinners, America’s Millennium Celebration, NATO’s 50th Anniversary, the Concert of the Century and many others. While producing the President’s events on the world stage, Laura demonstrated the Presidency’s ability to inspire a nation and the world through powerful events. She arrived at the White House at just 19 years old with no political connections and volunteered answering phones in the press office. Proving her value immediately Laura climbed her way up the ranks as a Staff Assistant, the Midwest Press Secretary, the Director of Television and ultimately the White House Director of Events. Following the Administration, Laura traveled the world with Former President Clinton for his Foundation and Global Initiative.
In her first book, Eat, Drink & Succeed! Climb Your Way to the Top Using the Networking Power of Social Events, Laura shares the secrets to building powerful, effective partnerships in our companies, communities and beyond, adding color with personal anecdotes from her life and White House years. As a professional speaker she takes those same details to stages, boardrooms, classrooms and ballrooms around the world in her acclaimed speaking series to empower, motivate and inspire each audience to Eat, Drink & Succeed!
Laura appears regularly as an international television commentator speaking about leadership, networking, domestic and foreign affairs, pop culture and special events. She covered the 2008 presidential campaign for the CBS Early Show, was the on-air political contributor for Fox News Channel from 2004 to 2007, and was the special correspondent to Larry King Live and CNN for the 2008 presidential primaries. Laura appears on the BBC World News, BBC Wales and has also appeared on Sir David Frost’s Frost Over the World. Laura’s non-partisan commentary is well respected both domestically and internationally.
Laura is a well-known mistress of ceremonies for multi-day conferences and events including charity galas, sporting events, panel discussions and fashion shows. Whether addressing an intimate gathering of 30 or an audience of 30,000, Laura captivates audiences with her positive energy, expertise and enthusiasm. Laura is the annual emcee for several prominent charitable events and organizations, including the American Heart Association’s Heart Walk in Chicago’s Grant Park, the YWCA annual Leader Luncheon, which honors women and mentors for outstanding achievement in their chosen career fields.
Laura has been named one of the Best Keynote Speakers by Meetings and Conventions Magazine and is a member of the National Speakers Association serving on the boards of the American Heart Association, the Clean the World Foundation, Common Threads and Event Solutions Magazine. She was named one of the “100 Most Influential Women in Chicago” by Today’s Chicago Woman Magazine and named one of Chicago’s “Most Bold and Beautiful” by Chicago Magazine. In 2009, the prestigious Oxford Union in England invited Laura to speak on the Foreign Policy Legacy of the United States and the role of Women in the World.
Laura is headquartered in Chicago, Illinois, where she founded White House Strategies in 2001. As Laura’s career transformed into predominantly live appearances – from keynotes and panel discussions to television and book signings – Laura Schwartz Live was established, a brand that truly reflects her core services.
Laura travels extensively both domestically and internationally to work with Fortune’s Top 50 and 500 companies, independent businesses, industry associations, universities and nonprofit organizations, motivating people from all over the world to EAT, DRINK & SUCCEED!
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- We know your role is to make the person you look after as effective as they can possibly be.
- We know your workload is huge and you want to know how to be more efficient and productive.
- We know that since the recession, you have taken on many of the middle management tasks but have never had training in how to do them properly.
- We know that you are in a unique position in your company as the "go to" person who solves all problems.
- We know that you are becoming more of a "strategic business partner" than the stereotypical Assistant and that your businesses need you to increase your business knowledge.
We understand your role:
That is why we have put this unique programme together for you. No other programme combines real business solutions that you will take back to the office and implement immediately to improve your systems and productivity, the best tips & tricks that you will ever receive on how to use Microsoft Office products most effectively and a huge dose of inspiration that will reconnect you with your role and what can be achieved for you and your business as a world class Assistant.
Get connected and join an elite network of senior Assistants from all over the globe.
The audience that attends this event is unique, with delegates traveling from all four corners of the world to take part.
Please note that for those that want to take part, and spend quality time in Washington, we will organize tours and networking events from Wednesday evening, so you may want to take that into account when booking flights.
Wednesday night will feature a networking event - venues in London have included the Lord Mayor of Westminster's Office & the Australian High Commission, the Meydan Racecourse in Dubai and the Penthouse Suite at the Radisson Hotel in Johannesburg.
Thursday features tours and trips that in past years in London have included a tour of St Paul's Cathedral, a private viewing of the Crown Jewels, afternoon tea on the Thames, The Royal Botanical Gardens at Kew, an open top bus ride around London and a tour of Shakespeare's Globe theatre. Dubai's trips have included The Sheikh Zayed Mosque in Abu Dhabi & Downtown Dubai and Johannesburg's trips last year were to Pilansburg for a safari and to Soweto.
Friday evening is always our informal networking dinner.
And Saturday is our Gala Dinner - past venues have included Harrods, The Oval, The St Pancras Renaissance and Ham Polo Club in London, Dinner in the Desert in Dubai and the iconic Carnivore Restaurant in Johannesburg.
Full details of the tours for our Washington conference will be made available at the beginning of the summer.
Executive Secretary LIVE Washington will be held at the iconic Watergate hotel
Step inside a legendary revival at The Watergate Hotel, a luxurious urban resort located along the banks of the Potomac River. Here, modern design blends with an iconic landmark to redefine luxury. A place where travel and business are occasions worth celebrating, attention to detail is the standard, and intrigue can be found just beyond every curve.
The Watergate Hotel's flowing avant-garde architecture was designed by Luigi Moretti to emulate the mighty Potomac, and its stunning new Ron Arad-designed interior lives up to the building's original elegance. Complementing the hotel's new, modern feel are the retro-chic staff uniforms, by Mad Men costume designer Janie Bryant.
The Watergate Hotel takes classic elegance and bold mid-century modern design and adds all of the extravagance and warmth of contemporary luxury. This one-of-a-kind hotel pays tribute to its own storied past, while paving the way for a new chapter to be written.
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We have negotiated special rates with The Watergate for your stay of just $255 a night (normal rate:$435). Please email email@example.com for details on how to secure this rate.
Here are just a few comments from previous events:
‘First class speakers, great networking and a real room full of positivity and inspiration'
‘A well balanced programme between the practical, the life experience and the inspirational.’
‘A truly impressive line-up of speakers, both in terms of content and delivery.’
'I came away mind-enriched and spirit-enlightened and totally passionate about my chosen profession. I really had the sense that Assistants could and do have positive impact and working together and sharing our knowledge and experience on days like this - we can really change the world!!'
'I was blown away with the quality of the event, the exceptional speakers and content and the general positivity in the room.'
'I have a renewed passion for my job.'
'I feel empowered and motivated from the feeling in the room from all the powerful Professional Administrators. They were vibrant, eager to learn, loving the networking and an extremely powerful group of people - it was a fabulous feeling that carried on after the event finished.'
'I now know there’s a whole network of like-minded people out there who are willing to pass on their knowledge and experience.'
'I was so energized to be part of a global network of administrativeprofessionals who have the vision for where we can go and what we can accomplish individually and as a team when we choose to. We are not in this alone; a global network of support is truly at our fingertips in this digital age!'
'I have found a renewed passion for my role. I have read the books I bought at the conference from cover to cover and reviewed both my role and office environment from a new perspective. Now back in the office, I have reorganised my work environment, initiated several new organisational procedures and completely changed the way in which I work. It has not gone unnoticed by my colleagues.'
'Executive Secretary LIVE did change my vision of conferences for Assistants. It was soooo fantastic, I would highly recommend it to my fellow colleagues! This is a MUST!'
'Having attended last year's Conference, I knew this year's would be wonderful - and it was. I was expecting the best - and it delivered.'
100% would recommend to a friend
100% said the conference was good value for money
99% said the event was extremely or very well organized
98% said the delegate pack was exceptional or excellent
97% rate it the best or one of the best conferences they have ever been to
Previous 'LIVE' attendees include
Allianz Asset Management AG, Arabian Automobiles Co., Arton Capital, Astra Zeneca, Atlantis the Palm, Australian Council on Healthcare Standards, Aviva, Avon, B Sky B, Bank of England, Barclays, Basefarm AS, BBC, Bishop of Westminster's Office, Blink Rothenburg, BP, Bupa Executive, Capital One, Cisco, City of London Police, Clarion, CLH Pipeline System (CLH-PS) Ltd, Cohort plc., Colt Technology Services, Commerzbank AG, Coventry City Council, Crossrail, Deloitte, Direct Line Group, Discovery Networks International, Diversified Communications UK, Dubai Financial Services Authority, Edinburgh Festival Fringe, EE, Elexon, Emerson Process Management, Emirates, EPEX SPOT SA, Equi Lend, Ericsson AB, Ernst & Young, EUMA, Eurovestech Plc, Expedia, Facebook, Fiera Milano SpA, Foreign Commonwealth Office, GE, Glaxo SmithKline, Google, Grant Thornton, Growth Capital Partners, Hays Secretarial and PA, Herbert Smith Freehills LLP, Homegroup Ltd, Honeywell ME, Hutchinson Group, Imperial College London, Institute & Faculty of Actuaries, J&J Services GmbH, Janssen Pharmaceutical, Jet Aviation, John Lewis Partnership, Johnson & Johnson, JP Morgan, Kcal Healthy Fast Food, Kellogg, King & Wood Mallesons SJ Berwin, King Abdullah University of Science and Technology (KAUST), Kommuninvest of Sweden, KPMG, Leeds Metropolitan University, L'Oreal, Maersk Oil, Mars Food, Marussia F1 Team, McKinsey & Company, Meydan, Microsoft, Ministry of Defence, Municipality Finance Plc, Mylan Pharma UK Ltd, NATO, NEST Corporation, NFU Mutual Insurance Society Ltd, NHS Blood and Transplant, NSPCC, Ofcom, Oracle, ORANJE-NASSAU ENERGIE B.V., Oxford Brookes University, Oxford Health NHS Foundation Trust, Paypal, Principal Global Investors, PWC, Rathbone Brothers Plc, Rethink Mental Illness, Robert Bosch S.p.A. (Bosch Group in Italy), Roche, Rothschild Foundation, RSA, Salesforce, Sanofi, Shell, Smiths Group, Stabilisation Unit FCO, STEMCOR MESA DMCC, Tate & Lyle, The Church of England, The Ritz, The Royal Bank of Scotland plc, The University of Manchester, The University of Reading, The University of Sheffield, Three, Time Warner, Toshiba, Tullow Oil plc, UK Power, Unilever, United Nations, University of Manchester, Van Oord Dredging and Marine Contractors bv, William Grant & Sons Limited,
• two networking breakfasts
• welcome drinks reception
• two half day Masterclasses
• the full day Conference
• two networking lunches
• speed mentoring with Bonnie Low-Kramen
• conference materials
• our Gala Dinner Celebration
Tickets are on a first come, first served basis. There are only 300 places available.
Please note that if you buy three tickets, you get the fourth for free.
We also offer special group rates for more than 12 Assistants. For more details please email firstname.lastname@example.org
Email email@example.com or Phone +44 (0)1932 560974
Contact us for help in obtaining authorisation to attend Executive Secretary LIVE, including:
The ‘Business Case to Attend’ template
The benefits of attending as a group and bringing your team
Articles on how to encourage your company to pay for training
Learning objectives template
Anything else we can do to help